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Before you walk into any interview, you should know
everything about both the company and the position. Here are some tips, and some do's and don'ts, to help you prepare.
Research The Employer
Your recruiter will be able to give you a brief overview about the company, but
you may should always search the web or the library for additional information. You'll want to learn about the company's structure, culture and finances. Read their press releases, mission statement, and search for any news items about the company.
After
you've studied the company, write down questions to ask the employer.
Here are several example questions:
- Why is this position available?
- What training programs will be offered?
- What are your goals for this position?
- What obstacles must I overcome to succeed?
- How will my performance be evaluated?
- What opportunities are there for growth over the next 12
months? In the next five years?
- What growth do you anticipate for your firm over the next 12
months?
Do's and Don'ts of Interviewing
Do...
- Arrive 15 minutes early. Late attendance is never excusable.
- Clarify questions. Be sure you answered the questions the
employer really asked.
- Get the interviewer to describe the position and
responsibilities early in the conversation so you can relate your skills and
your background to the position throughout the interview.
- Discuss your qualifications. Stress the accomplishments that
are most pertinent to the job.
- Conduct yourself professionally.
- Be aware of your body
language. Smile, make eye contact, don't slouch, maintain your
composure.
- Anticipate difficult questions. Prepare in advance so
you can turn potential weaknesses into strengths.
- Dress appropriately. Make a professional first impression.
- Ask questions throughout the interview. An interview should
be an exchange of information, not a one-sided conversation.
- Listen. This is probably the most important skill of all. Concentrate on the interviewer's words, the tone of voice and body language. You will be able to pick up on subtle hints about the interviewer's
style. Once you understand how an interviewer thinks, pattern your answers
accordingly.
Don't...
- Answer vague questions. Rather than answering questions you
think you hear, get the employer to be more specific and then respond.
- Interrupt the employer. If you don't have time to listen,
then neither does the employer.
- Smoke, chew gum, or place anything on the employer's desk.
- Be overly familiar, even if the employer is.
- Wear heavy perfume or cologne.
- Ramble. Long answers can make you sound apologetic or
indecisive. On the other hand, don't answer questions with a simple
"yes" or "no." Explain yourself in detail whenever
possible.
- Lie. Answer questions as truthfully as possible.
- Make derogatory remarks about your present or former
employers or companies.
Closing the Interview
Too many people second guess themselves after an interview.
By closing strongly and asking the right questions, you can eliminate the
post-interview doubts that tend to plague interviewees.
If you feel that the interview went well and you would like
to take the next step, express your interest and turn
the tables a bit. Try something like the following:
"After hearing more about your company, the position
and the responsibilities at hand, I am certain that I possess the qualities
that you are looking for. Based on our conversation and
my qualifications, are there any issues or concerns that you have that would
lead you to believe otherwise?"
You have a right to be assertive. This is a great closing
question because it opens the door for the interviewer to be honest with
you about his or her feelings. If concerns exist, this is a great
opportunity to overcome them. You have one final chance to dispel the concerns,
sell your strengths and end the interview on positive note.
A few things to remember during the closing process:
- Don't be discouraged if no definite offer is made or
specific salary discussed. The interviewer will probably want to communicate
with the office first, or interview other applicants, before making a decision.
- Make sure you answer the following two questions: "Why
are you interested in the company?" and "What can you offer?"
- Express thanks for the interviewer's time and consideration.
- Always ask for the interviewer's business card so you can write a
thank you letter as soon as possible.
Follow Up
When you get in your car, immediately write down key issues
uncovered in the interview. Think of the qualifications the employer is
seeking, and match your strengths to them. Then, call your recruiter!
Follow up
at this stage is critical. Finally, write a thank you letter no later than 24
hours after the interview has ended.
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